{"id":3562,"date":"2013-11-13T20:39:40","date_gmt":"2013-11-13T20:39:40","guid":{"rendered":"http:\/\/www.gnof.org\/?p=3562"},"modified":"2014-03-10T17:01:37","modified_gmt":"2014-03-10T17:01:37","slug":"donor-and-grantee-customer-service-satisfaction-survey-findings","status":"publish","type":"post","link":"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/","title":{"rendered":"Donor and Grantee Customer Service Satisfaction Survey Findings"},"content":{"rendered":"<p>In the Fall of 2012, the Greater New Orleans Foundation hired New Orleans consultant, Alan Brickman, to assist in creating, implementing, and evaluating data that would become the Foundation\u2019s first Donor and Grantee Customer Service Satisfaction Survey. This survey was designed to gather data from key stakeholders that would help the Foundation create value for donors and meet the many needs of its grantees. The results of this survey have helped the Foundation build its strengths and address areas of improvement throughout the year.<\/p>\n<p>We are grateful for the thoughtful contributions of each survey participant and are pleased to share this report with you.<\/p>\n<p><a href=\"https:\/\/staging.communify.me\/gnof\/wp-content\/uploads\/2013\/11\/Donor-and-Grantee-Customer-Satisfaction-Survey-Findings.pdf\">Donor and Grantee Customer Service Satisfaction Survey Findings (.PDF)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the Fall of 2012, the Greater New Orleans Foundation hired New Orleans consultant, Alan Brickman, to assist in creating, implementing, and evaluating data that would become the Foundation\u2019s first Donor and Grantee Customer Service Satisfaction Survey. This survey was designed to gather data from key stakeholders that would help the Foundation create value for&#8230;<\/p>\n","protected":false},"author":37,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[61,30],"tags":[580,149,161,153,140,138,326,150,47,115],"class_list":["post-3562","post","type-post","status-publish","format-standard","hentry","category-nle-blog","category-our-community","tag-customer-satisfaction","tag-donor","tag-donors","tag-grantee","tag-grantees","tag-health","tag-human-services","tag-nonprofit","tag-nonprofits","tag-oe"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Donor and Grantee Customer Service Satisfaction Survey Findings | Greater New Orleans Foundation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Donor and Grantee Customer Service Satisfaction Survey Findings | Greater New Orleans Foundation\" \/>\n<meta property=\"og:description\" content=\"In the Fall of 2012, the Greater New Orleans Foundation hired New Orleans consultant, Alan Brickman, to assist in creating, implementing, and evaluating data that would become the Foundation\u2019s first Donor and Grantee Customer Service Satisfaction Survey. This survey was designed to gather data from key stakeholders that would help the Foundation create value for...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/\" \/>\n<meta property=\"og:site_name\" content=\"Greater New Orleans Foundation\" \/>\n<meta property=\"article:published_time\" content=\"2013-11-13T20:39:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-03-10T17:01:37+00:00\" \/>\n<meta name=\"author\" content=\"Communify Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Communify Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/staging.communify.me\/gnof\/#website\",\"url\":\"https:\/\/staging.communify.me\/gnof\/\",\"name\":\"Greater New Orleans Foundation\",\"description\":\"The Greater New Orleans Foundation is the community foundation serving the 13-parish region of metropolitan New Orleans.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/staging.communify.me\/gnof\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/\",\"url\":\"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/\",\"name\":\"Donor and Grantee Customer Service Satisfaction Survey Findings | Greater New Orleans Foundation\",\"isPartOf\":{\"@id\":\"https:\/\/staging.communify.me\/gnof\/#website\"},\"datePublished\":\"2013-11-13T20:39:40+00:00\",\"dateModified\":\"2014-03-10T17:01:37+00:00\",\"author\":{\"@id\":\"https:\/\/staging.communify.me\/gnof\/#\/schema\/person\/fcfdc3f3854c9135aab71d54b073ccac\"},\"breadcrumb\":{\"@id\":\"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/staging.communify.me\/gnof\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Donor and Grantee Customer Service Satisfaction Survey Findings\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/staging.communify.me\/gnof\/#\/schema\/person\/fcfdc3f3854c9135aab71d54b073ccac\",\"name\":\"Communify Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/staging.communify.me\/gnof\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a7e15c88e1635281d8b26e1ba363edd86c0c79da9ae9a20c6705bcc1c7e01710?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a7e15c88e1635281d8b26e1ba363edd86c0c79da9ae9a20c6705bcc1c7e01710?s=96&d=mm&r=g\",\"caption\":\"Communify Team\"},\"url\":\"https:\/\/staging.communify.me\/gnof\/author\/communify-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Donor and Grantee Customer Service Satisfaction Survey Findings | Greater New Orleans Foundation","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/staging.communify.me\/gnof\/donor-and-grantee-customer-service-satisfaction-survey-findings\/","og_locale":"en_US","og_type":"article","og_title":"Donor and Grantee Customer Service Satisfaction Survey Findings | Greater New Orleans Foundation","og_description":"In the Fall of 2012, the Greater New Orleans Foundation hired New Orleans consultant, Alan Brickman, to assist in creating, implementing, and evaluating data that would become the Foundation\u2019s first Donor and Grantee Customer Service Satisfaction Survey. 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